Privacy Policy

PrysmCore ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prysmcore.ai and use our assessment tools and services.

1. Information We Collect

Personal Information

When you use our assessment tools or contact us, we may collect:

• Contact Information: Name, email address, phone number
• Professional Information: Company name, job title/role, industry
• Assessment Responses: Information you provide when completing our Diagnostic, ROI Calculator, or Quick Wins assessments

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• IP address (anonymized)

2. How We Use Your Information

We use the information we collect to:

• Deliver Services: Generate and send your personalized assessment reports and recommendations
• Improve Our Tools: Analyze usage patterns to enhance our assessment accuracy and user experience
• Communicate With You: Send your requested reports, respond to inquiries, and provide customer support
• Marketing Communications: Send nurture emails, industry insights, product updates, and information about new tools and services (with your consent)
• Product Development: Inform you about new features, tools, and products we develop, including AI-powered solutions
• Analytics: Understand how our website and tools are used to improve performance

3. Email Communications

By providing your email address and submitting an assessment, you agree to receive:

• Transactional Emails: Your assessment reports and results
• Educational Content: Industry insights, best practices, and operational excellence resources
• Product Updates: Information about new tools, features, and services
• Promotional Communications: Special offers and announcements about PrysmCore products

You can opt out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email. Note that you may still receive transactional emails related to your account or requested services.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party services that help us operate our website and deliver services (email delivery, analytics, hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Assessment data may be retained in anonymized form for research and product improvement purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at [email protected].

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. We use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and assessment progress

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: